Official Website of the City of Pompano Beach

Get a Plan

Welcome to the Family, Home, and Business Disaster Planning website. This website will better prepare you and your family for future disasters by helping you create your own personalized Family Disaster Plan. Click here to download a copy of the Hurricane Preparation Guide.

In a major disaster, emergency workers may not be able to reach everyone right away, and in some cases it may take 3 or more days for help to arrive. What would you do if you had no electricity, no gas, no water, and no telephone service? Having a plan for your family, your home and your business needs will help ensure everyone's safety and comfort during these difficult times.

Over the next few minutes, you will be asked to provide information about your home, family, and pets. Using the information you provide, this website will create a personalized Family or Business Disaster Plan that you can print out and save for future emergencies. Creating your plan is easy and only takes about 10-15 minutes. To begin, visit and follow the simple instructions!

FPL Information

  • To report or track an outage: Call 1-800-4-OUTAGE (1-800-468-8243) or visit
  • For the latest news and information: Follow our restoration progress after the storm on

Business Owners

If you own a business, did you know that almost 40% of small businesses that close due to a disaster event never re-open? What would you do if the building your business is located within was damaged or destroyed in a disaster? Where would you go to continue providing your customers with your business services? Would you be prepared and have the correct resources, databases, contact information, and other necessary items to adapt to these changes? Having a disaster plan that identifies these important items will help ensure your business is prepared to survive during unexpected and difficult times!

You will be asked to provide information about your business including your business location, suppliers you depend on, and vital records you use to operate each day. Using the information you provide, this website will create a customized Business Disaster Plan that you can print out and save for future emergencies.

To begin, visit and follow the simple instructions!

Code Red

Sign up now to receive emergency notifications for your family or your business. Registration online is simple, quick, and free. Just follow the instructions by clicking here.


Volunteer/ Internship Interest Application Instructions

Please fill out the Volunteer/Internship Interest Application form and attach a copy of a valid driver’s license or state issued I.D. please add your social security number and indicate CERT program on the top of your application.

Email, or fax all the information to: or fax 954-786-5553
Human Resources Department
100 West Atlantic Blvd.
Pompano Beach, Fl 33060

Download Volunteer Form

Are You Prepared For A Disaster?
Join CERT Today!


Kimberly Cristiano
Emergency Manager
Email Kimberly Cristiano

Please check back with us as we will be updating this page often.

Home Damage Assessment Program

Broward County's Home Damage Assessment assists in quickly identifying areas of devastation, even before damage assessment teams are able to canvass the County. It’s easy and a great service to the community! You may even want to pre-program the link in your cell phone ahead of time.

The Home Damage Assessment Program asks residents to report hurricane damage to their home as soon as it is safe to go outside by calling 3-1-1 or logging on to the Broward County Hurricane Web site and clicking on Home Damage Assessment Program.

Here’s how it works:

  • Before the storm, print the Home Damage Assessment photos and keep them handy for reference.
  • After the storm passes and it’s safe to go outdoors, survey the damage to your home.
  • Compare your home to the four homes pictured on the page you printed out, and select the one that best represents the condition of your home for damage level and/or flood level.
  • Call the Broward County Hurricane Hotline at 3-1-1 to phone in a damage assessment report. If you still have power and access to the Internet, return to this page and click on the Report Your Damage below.
  • You will be asked to provide your street address, city and zip code, and the number of the picture that best represents the level of damage to your home.
  • Remember, you must have access to the photos to make a report, as Hurricane Hotline call takers will only be able to accept numbers “1-4” as damage levels and “5-6” for flood levels.

Resident reports will provide a critical early indication of where major damage has occurred. These reports do not constitute a request for individual assistance and do not replace the normal grid-by-grid assessments performed by County assessment teams.

Evacuation Areas in Pompano Beach

The new MANDATORY evacuation zones are:

Category 1 and 2:
East of the Intracoastal Waterway and all mobile home parks

Category 3 or Higher
East of US 1 (Federal Highway) and all mobile home parks

Click on the map for a larger version and more information on shelters in your area. For even more information on evacuation zones please call 954.831.4000. Also, those persons located in low lying areas or beside tidal bodies of water should seek shelter elsewhere if conditions warrant.

Emergency Shelter Map

Emergency Evacuation Map

Pet Safety

For health and space reasons, pets will not be allowed in public emergency shelters. If as a last resort you have to leave your pets behind, make sure you have a plan to ensure their care. The Humane Society of Broward County's Pet Hurricane Hotline is 954.266.6871. To pre-register your pet and see a list of hotels that allow pets please visit the Humane Society's web site.

For information on the safety of large animals prior to and during a hurricane please click here.

Important Phone Numbers

Emergency Management Offices:

Broward: 954.831.4000
Miami Dade: 305.496.5900
Palm Beach: 561.712.6400

Special Needs in Broward:

954.357.5608 (TTY)
Special Needs Information

Broward Citizens Information:


Florida Power & Light:


Broward Sheriff's Office

Non-Emergency: 954.786.4200

Insurance Phone Numbers

Insurance Hotlines

800.342.2762 (All Counties)

State Farm








Citizens Property Insurance Corp


Securing your Property

Waiting until the very last minute to secure your home and property is one sure way to test your sanity. Murphy's Law states that anytime you're in a hurry, you won't be able to find the stuff you need, things won't fit, and everything that can go wrong will go wrong. Securing your property should start right now with putting a plan together with a checklist of exactly what you'll need to do when a storm threatens your area.

Follow this up with identifying approximately the length of time it will take for you to complete your checklist. For example, take a Saturday morning and actually put up or close your hurricane shutters. You will be able to identify any missing parts, collect needed tools, and most importantly learn the amount of time it will take to complete the job. You may be surprised what you find.

Prior to storms, safely secure all your garbage cans, lids, and recycling bins inside your garage or home. After the storm, separate vegetative waste (trees and shrubs) from the bulky items (mattresses and furniture) and garbage. Normal trash service will resume after the storm as soon as roads are accessible. For addition information please contact the Public Works Department at 954.786.4030.

Employee Hurricane Guide

Download a copy of the Employee Hurricane Guide