What does your City Commission think of Oasis Reuse?

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Rainfall is our region’s primary source for replenishing our limited freshwater supply? With 2010 rainfall amounts below average, little recent rainfall and declining water levels plus forecasts calling for continuing extreme dry conditions, water conservation is even more important. The City of Pompano Beach in partnership with the South Florida Water Management District, are reminding you to conserve water and follow the current two-day-a-week year-round landscape irrigation restrictions to protect water resources and help delay additional water restrictions that may be needed if a water shortage occurs. Reuse water used for irrigation is exempt from the SFWMD irrigation restrictions. You can irrigate 7 days a week. Broward County has restrictions for the time of day 10 am-4 pm which you cannot irrigate with reuse. For more information about irrigation restrictions, water-saving tips and up-to-the minute water conditions, visit www.sfwmd.gov/waterwatch


As part of our stormwater outreach process we are asking customers to aid us by filling out this form. By reporting stormwater related issues, we can better direct our stormwater response and construction program in the future. Thank you for your assistance.

Download Questionnaire - Stormwater Public Outreach on Flooding due to Rainfall


Randy Brown, Director
Email Randy
1205 NE 5 Avenue,
Pompano Beach, FL 33060

Customer Service and Utility Emergencies:
Water Service and Billing

During Normal Business Hours

Emergency Call Number
After 5:00pm and on Weekends and Holidays

Utilities Administration Offices

Phone: 954.545.7043

Fax: 954.545.7046

Backflow Test Data Site

BSI (800-414-4990) is our vendor that operates our backflow program data collection. Simply go online, create a user ID, submit the fees related to your test and enter the test data.

Illegal Discharges/Pollution prevention

Report illegal dumping in storm drains by calling 954-519-1499

What you can do to protect your property and the environment:

Maintain any private drainage structures on your property.
Quickly dispose of trash and other solid waste so that it does not run off onto stormwater grates, especially if heavy rains are in the forecast.
Maintain your swales (strip of land in front of your home and adjacent to street). Well-maintained swales and lawns increase percolation during a rain event, reducing flooding and improving the quality of stormwater runoff.
Do not plant trees or shrubs in swale areas. Keep your swale and stormwater grates free of debris such as leaves, limbs, and other vegetation.
Be stingy with fertilizers, pesticides and herbicides. Using more than you need or applying before a big rain event can cause excessive nutrient and toxic chemical flows into our waterways.
Do not litter. Litter can wind up in the stormwater grates and pipes. Accumulated litter slows the movement of stormwater, and increases flooding and stormwater maintenance costs. Litter also pollutes receiving waters.
Appropriately dispose of hazardous materials the can contaminate surface and groundwater (e.g. motor oil, paint, refrigerants, pesticides, industrial chemicals and detergents). These should never be placed into storm grates.
Minimize vehicle parking time on swales to allow grass to grow and the soil to stay loose and able to percolate.

Water Restrictions

Residences and businesses with an even-numbered street address, no street address, or those who irrigate both even and odd addresses within the same zones, which may include multi-family units and homeowners associations, may water lawns and landscapes on Thursdays and/or Sundays, only before 10:00 a.m. or after 4:00 p.m.

Residences and businesses that use reuse water for irrigation are allowed to water all days, except between 10 a.m. - 4:00 p.m.

Download the latest Landscape Irrigation Water Restrictions for Residents and Businesses

If you have any questions about the current water restrictions call the South Florida Water Management District hot line at 800.662.8876 or the City of Pompano Beach Customer Service Department at 954.786.4637.

Do you know who provides your drinking water?

If you are a Pompano Beach Water Customer call
954.786.4637 for a customer service representative

If you are a Broward County Water Customer call
954.831.3250 for a customer service representative

View the Map and Legend of Service Areas

2013 Annual Water Quality Report

2013 Annual Water Quality Report

Click the image to see the City of Pompano Beach water quality report.

Did you ever wonder how water gets to your faucet from the well?

Take a virtual tour of a city water system with How Water Works:

An Interactive Tour, an internet based animation of select How Water Works illustrations. Rolling your mouse over numbered areas of an illustration displays brief descriptions of the various parts of the system. Clicking on a number displays a close-up, cutaway illustration and detailed explanation of the technology being used.

About water treatment

The City of Pompano Beach has two water treatment plants. One uses traditional lime filtration and the other membrane filtration.
This video shows how membrane filtration works.

Saving Water in and around your home

The statistically average single-family residence uses 16 thousand gallons per month. Individual use may vary based on the number of people in your household, and irrigation demand. Click here to read more about saving water in and around your home.

Is bottled water "better" than tap water?

There is no evidence to show that bottled water is better than tap water. All tap water is required to meet strict standards set by the United States Environmental Protection Agency (USEPA) under the Safe Drinking Water Act. The water provided by community water systems is regularly tested for compliance with state and federal regulations. The Book, Plain Talk about Drinking Water, by Dr. James Symons, states that the United States Food and Drug Administration (FDA) requires bottled water quality standards to be equal to those of the USEPA for tap water, but the quality of the finished product is not government-monitored. He further states that in May 2001, a Swiss-base conservation group, World Wide Fund for Nature, reported that, "Bottle water may be no safer or healthier than tap water in many countries while it sells for up to 1,000 times the price." The group also noted that 1.5 million tons of plastic are used each year to bottle water. "Americans spend $3 billion annually to buy this product -half the amount the country spends to protect tap water."

The Utilities Department has become a partner with WaterSense, a conservation program and information clearinghouse sponsored through the Environmental Protection Agency. This partnership will assist the City in determining the best technologies and education strategies to implement in reaching our goal of conserving water. Click here to learn more about EPA WaterSense.

Work for Water!

It’s the place where students and job seekers can explore green careers, and utilities will find a clearinghouse of resources for recruiting in the wonderful world of water. Learn about what it takes to work for water and get a great job for a great cause! Click to learn more.

Lead Information

In the summer of 2011, the Utilities Laboratory sampled for Lead and Copper and found that all 30 homes tested were below the federal limit for lead and copper. With 100% of the homes passing the study, the City will continue on reduced monitoring (every three years).

If you would like to participate in the next compliance study (June 2014), and your home was constructed between 1982 and 1986, and you have copper pipes, please call 954.545.7004

Related Links

To find out how reuse is a sustainable solution for our thirsty planet, go to www.athirstyplanet.com

Visit the State's Reuse Program website: http://www.dep.state.fl.us/water/reuse/index.htm

The Water Reuse website contains the latest information about reuse: http://www.watereuse.org/association


The City of Pompano Beach Reuse Facility has received the David W. York Award from the Florida Water Environment Association (FWEA). The Award was presented April 8, 2014.

The City of Pompano Beach Utilities Department received the Public Education Award for the IcanWater Program from the Florida Water Environment Association. The Award was presented April 8, 2014.

The Florida Water Environment Association awarded the City of Pompano Beach Utilities Department the 2013 Top 10 Safety Award at the Annual Luncheon on April 8, 2014.

In September 2013, City of Pompano Beach Utilities Director, Randy Brown, received the prestigious WateReuse Person of the Year award.

The Florida Water & Pollution Control Operators Association awarded the City of Pompano Beach Utilities Department the 2012 Safety Award at the Annual Awards Luncheon on August 13, 2013.

In August 2013, City of Pompano Beach Stormwater Supervisor, Duncan Bethel, was chosen to receive the FW&PCOA Nathan Pope Award for Stormwater Systems Operator.

The City of Pompano Beach Utilities Department received the 1000 Friends of Florida’s Community Steward Award, in the May 28th, 2013 City Commission Meeting. “Pompano Beach is to be commended for its comprehensive approach to water conservation,” notes Charles Pattison, FAICP, President of 1000 Friends of Florida. Pompano Beach has been using reuse water for irrigation for 24 years, conserving over 10 billion gallons of water from the Biscayne Aquifer.

On April 30, 2013 the Florida Water Environment Association (FWEA) presented the City of Pompano Beach Utilities Reuse Plant with the Safety Award, Class B, 2nd Place for Outstanding Performance and Professionalism in the Water Environment Industry.

In August 2012, the WateReuse Association awarded our iCanWater Campaign the "WateReuse Public Education Program of the Year" for continued dedication to the water reuse community.

The Broward League of Cities announced the City of Pompano Beach winner of the "2012 Cities of Excellence Green Leaf Award" for our iCanWater Reuse Connection Program. Submissions showcased outstanding city-sponsored initiatives while sharing best practices to advance the quality of life in Broward County.

In July 2011, The Florida Water and Pollution Control Operators Association selected the Utility’s Department Safety Program as a winner in the "Utility Overall" category.

In May 2011, The Florida Water Environment Association awarded the City of Pompano Beach Utilities Department with the "Top Ten Safety Award." Each year this Association recognizes those facilities in the state with an outstanding safety record.

The Florida Section American Water Works Association presented the City of Pompano Beach Water Treatment Plant with the “Outstanding Water Treatment Plant Award, Most Improved 2010.

Utility of the Year 2008 The FWPCOA is an organization of members who are engaged in the production, treatment and distribution of drinking water; the collection, treatment and disposal of wastewater; and/or the collection and treatment of stormwater. The members voted the City of Pompano Beach Utilities Department, Utility of the Year for 2008. (Click here for larger version of award)

2005 FWEA David W. York Reuse Project of the Year 5-15 MGD Award Florida Water Environment Association (FWEA) presented this award on April 26, 2005 at their Awards Luncheon in Jacksonville, FL. The award is given to facilities that provide a beneficial use of reclaimed water.

2004 Florida Section AWWA 2004 Water Conservation Awards for Excellence - American Water Works Association (AWWA) selected the City of Pompano Beach Reuse System for the Best in Class for Reuse Efficiency for a large utility. This award recognizes outstanding achievements in water efficiency, water supply and resource development initiative thought Florida.