City Announces Actions to Address Spread of Coronavirus. See this link for more information.

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Official Website of the City of Pompano Beach


The City Hall drive-up window is closed until further notice. We apologize for any inconvenience. Please use the drop box next to the drive up window.

Please note that in an effort to assist our customers during the Covid-19 Pandemic, the City of Pompano Beach has suspended cut-offs for past due balances through May 15th, 2021. The City will not be assessing any late fees.


Your Personal Water Portal. Now availible for all copb residential customers.

The City of Pompano Beach is now providing residential water customers with a free water portal, Dropcountr. The Dropcountr app will help residents keep track of their real-time water use, avoid leaks and water damage, connect with utility alerts and receive direct customer support. Not to mention, Dropcountr users reduce their water consumption by 7-9%, on average, leading to significant water and wallet savings!


City of Pompano Beach water customers can set up a free Dropcountr account today by downloading the app from the Apple or Android App store, or signing up online. You will need your name and account number as it appears on your City of Pompano Beach Bill.

Register Here

Track Your Usage

Are you using more or less water than usual? How about compared to the norm? Dropcountr helps you keep track of your realtime water consumption, anytime, anywhere.

Alerts and Notifications

Receive an alert to your phone or email before it leads to an expensive bill or water damage. Registering for Dropcountr acts as a safeguard against unwanted water consumption and surprises.

Customer Support

Have a question about your consumption? How about guidance on resolving leaks? Ask a question in the Dropcountr app or web portal today!

Need Help with Registration

Not a problem - send and email to with your name and address and a support rep will help you get started.