Welcome
Welcome to the Utilities Department website, we are pleased to provide you with water information. I hope you'll find it informative and useful. The water flowing out of your tap has travelled through 274 miles of pipe, and has been treated, disinfected, and tested. Our crews work day and night to inspect and replace this pipe network and continuously treat, test and monitor the quality of the water. We are here to serve you and if you feel that we are not meeting your needs or expectations, please feel free to contact us.
Sincerely,
A. Randolph Brown
Utilities Director
Contact Us
Customer Service and Utility Emergencies: Water Service and Billing
Daytime number: 954-786-4637
Number between 6 and 7:30 PM – 954-540-5769
After &:30 PM and emergencies – 954-942-2202
Utilities Administration Offices
Phone: 954.545.7043
Fax: 954.545.7046
2019, 2021, 2022, 2023, & 2024
The Utility of the Future Today program, presented by the Water Environment Federation (WEF), National Association of Clean Water Agencies (NACWA), Water Research Foundation (WRF), and the WateReuse Association, recognizes water utilities that demonstrate forward-thinking, sustainable, and innovative approaches to water management.
Mission Statement
Provide superior utility service while creating exceptional value. Utilities provides water, reuse, wastewater and stormwater services in an environmentally and financially responsible way with respect to the role of government in protecting the public's interest.
Vision Statement
To support the City wide vision and values by being an innovative provider of quality water utility services recognized for quality customer service; environmental stewardship; employee success and long term sustainability.
View or Pay your Water Bill Online
Annual Water Quality Report
To view the drinking water Annual Water Quality Report, please click on this link or the image inside this box.
